Cancellation of the ordered services subjects to the following terms and conditions of Koliba at the Good Shepherd:

  • More than 60 days prior to check-in date: No cancellation fee, a guest will be refunded 100% of total booking charges (bank charges are paid in full by the guest)
  • More than 30 days but not more than 60 days prior to check-in date: cancellation fee is 40% of total booking charges 
  • More than 10 days but not more than 30 days prior to check-in date: cancellation fee is 50% of total booking charges
  • 3 to 7 days prior to check-in date: cancellation fee is 65% of total booking charges 
  • Less than 3 days prior to check-in date: no refund, cancellation fee is 100% of total booking charges.
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